Legal
Terms and Conditions
Effective date: October 24, 2026
These Terms and Conditions govern the text messaging (SMS) program run by Better Climate Zone LLC (“Better Climate Zone”, “we”, “us”) and your use of this website. By opting in to text messages you agree to these terms. Please also read our Privacy Policy.
Program description and business identity
Better Climate Zone LLC is a family-owned HVAC contractor in Gurnee, Illinois, serving Lake County. We send text messages to people who opt in using the consent checkboxes on the free estimate form on our website. Non-marketing messages include appointment scheduling and reminders, estimate follow-ups and customer care. Marketing messages include seasonal tune-up reminders, promotions and special offers. You can opt in to either type, or both, using the separate checkboxes.
Consent
Consent to receive text messages is optional and is not a condition of purchase or of receiving any service. You can use our website and request an estimate without opting in. Our messaging consent is separate from these terms.
Message frequency and rates
Message frequency varies. Message and data rates may apply, depending on your mobile plan.
How to opt out and get help
Reply STOP to opt out at any time. You will receive one confirmation message and no further messages. Reply HELP for help, or contact us at [email protected] or (224) 656-5843.
Age requirement
You must be 18 years of age or older to use this SMS service.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
How we collect, use and protect your information is described in our Privacy Policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
Changes
We may update these terms and will post the new version on this page with a new effective date.
Contact us
Better Climate Zone LLC
Gurnee, IL · Lake County
Phone: (224) 656-5843
Email: [email protected]